If you wish to submit a complaint or claim regarding any of our services, you may use our Complaints Book to formally register your concern.
The Complaints Book is an official mechanism available in Peru that allows customers to submit complaints or claims regarding the services provided by a company. At Machupicchu Birding, we value your feedback and are committed to addressing any concerns in a fair, transparent, and responsible manner.
Your feedback helps us continuously improve our services and ensure that every birdwatching and nature experience meets the standards of quality and care our guests deserve.